Our experienced gaming staff are happy to explain the rules and how to get you started.
On your first visit to our casino as a Member, you must show the following: Passport or photo Driving Licence. We are a Members club and we strongly recommend that you take up membership to enjoy the fantastic benefits which would then become available to you. These include:
– Unlimited gambling
– Use of all Cash Desk facilities including debit, cheque and foreign currency transactions
– Free entry into the Prize Draws, tournaments & other casino promotions
Joining couldn’t be simpler, it’s completely free so just select the casino you would like to join and fill out our online application form or come along to any of our casinos where you can fill out an application form and come straight in providing you’ve shown a valid form of ID. However, if you are just visiting and do not require membership, you are very welcome!
Our casino dress code is Smart – Casual.
We must advise you that as a visitor, you may not gamble in excess of £1300 on the gaming tables, roulette machines or slot machines, nor cash out chips or tokens for more than £1300. You MAY be asked for your name at any time, but for buy-ins or cash outs in excess of £1300, you MUST provide your name and acceptable ID. (This limit does not include any winnings on slot machines).
We hope that you enjoy your visit and should you have any queries, a member of our management team will be more than happy to assist.
Please be aware that all Visitors must check in at reception before entering the casino and provide their name and allow a photograph to be taken.
Playing the tables or gaming machines in a casino is exciting and fun and should not be a worry, so only spend what you can afford. You may buy chips in a number of ways:
Cash is accepted directly over the tables. Just place the cash on the table in front of the croupier (for security reasons they are not allowed to take cash straight from your hand) and ask for chips.
If you don’t like carrying cash, just visit the cashdesk with your debit card where you may withdraw cash up to our casinos limit or you may prefer to request a Personal Debit Limit above or below this amount which can easily be arranged, tailored to your specific requirements.
If you prefer, our ATM cash machines will accept all major debit cards (with no fee) and all major credit cards (where your card issuer may charge a fee for each transaction).
You may also exchange foreign currency (with no commission), or even cash a travellers’ cheque if you are on holiday in the area of one of our casinos.
Other methods of accessing your funds may also be arranged to suit you: just speak to a manager.
Our experienced gaming staff are happy to explain the rules and how to get started. Don’t be worried about asking for clarification on any of the games!
There are also How to Play guides available throughout the casinos so feel free to pick one up and take it home so you can brush up on your knowledge.
You can also visit our ‘How to Play’ pages for a guide on how to play all of your favourite casino games.