Terms & Conditions
By signing up for our Membership you confirm the following:
"I am over 18 years of age and I hereby apply to join Napoleons Casinos. In order to become a full member I understand that I must provide appropriate identification and that a photograph will be taken of me which will be kept by the casino. I agree to abide by club rules and understand that my membership is non-transferable and I confirm that I have not enrolled in the voluntary self-exclusion scheme from UK casinos (SENSE)."
Offers & promotions
Terms & conditions for all our offers and promotions can be accessed via the cash desk of the relevant casino.
(incorporating Sheffield Sports Stadium Ltd)
Cookies are small text files that are placed on your computer by websites that you visit or certain emails you open. They are widely used in order to make websites work, as well as to provide business and marketing information to the owners of the site.
The A & S Leisure Group Ltd uses Performance Cookies via Google Analytics on napoleons-casinos.co.uk to track your visit.
This is done to enable us to analyse patterns of your usage of the website in order to assist our improvement of the website and our development of new functionality.
None of the information this provides us with is personally identifiable.
These cookies are automatically written by the website and are vital to the website operation.
|PHPSESSID||Holds a specific session key which is used to remember a user’s session while the browser is not closed.||8e6c145b80960d31300ebd56a746bcfd|
These cookies allow us to count page visits and traffic sources so we can measure the performance of our website, using the analytics service from Google. Learn more.
|__utma||Provided by Google Analytics to track your visit anonymously and produce reports to help us improve the web site||27546787.|
|__utmb||Provided by Google Analytics to track your visit anonymously and produce reports to help us improve the web site||27546787.|
|__utmc||Provided by Google Analytics to track your visit anonymously and produce reports to help us improve the web site||27546787|
Social media cookies
The A&S Leisure Group Ltd uses Targeting or advertising cookies (referred to as “Retargeting”) to serve adverts that are more relevant and tailored to you across different websites that you are visiting. We collect information about where you saw the ads we serve you and what ads you click on however none of the information this provides us with is personally identifiable.
Registered in England, No. 939109 (Inc Sheffield Sports Stadium Ltd Registered in England No. 00707406) “The Company”
Registered Office: 15 Livesey Street, Sheffield, S6 2BL
By registering as a member (‘Member’) with The A & S Leisure Group Limited by providing your personal information, using The A & S Leisure Group Limited premises incorporating Napoleons Casinos and/or by using the website, you explicitly consent to The A & S Leisure Group Limited processing and disclosing your personal information for the purposes set out below within this notice, or as otherwise provided in accordance with The A & S Leisure Group Limited Club rules. If you wish to qualify, vary, modify or limit your consent in relation to marketing communications or in circumstances where any processing of your data is likely to cause damage or distress or such other circumstances as the Law allows then you may do so by notifying us. If you do not agree with these terms, you should not patronise The A & S Leisure Group Limited or use its website.
The A & S Leisure Group Limited. Registration No 939109. Its address is 15 Livesey Street, Sheffield S6 2BL.
The A & S Leisure Group Limited is regulated and licensed by the UK Gambling Commission and holds an Operating Licence. The A & S Leisure Group Limited is a Data Controller registered with the Information Commissioner Z7079458.
Any Personal Information you provide to us is subject to the terms of this notice and the terms and conditions contained in the Club Rules.
By applying for and using the membership of The A & S Leisure Group Limited, using The A & S Leisure Group Limited and premises and/or by using the website you permit the collection, processing, use and disclosure of your Personal Information as outlined below and you agree to this notice (‘Notice’). We are not generally obliged to keep records of such data, save as required by law or regulations.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process Personal Information about you for the purposes of promoting our goods or services, to maintain our accounts and records, and to support and manage our staff, including for the purposes of administration, customer services, marketing and/or carrying out appropriate compliance, security and/or financial checks.
We may collect and process Personal Information about you in circumstances including, but not limited to, the following;
- You provide personal Information (such as your name, date of birth, nationality, copies of passports and other identifications, address and email address) when applying for Club Membership, entering Napoleons Casinos, using its facilities, and/or providing up to date personal details or identification.
- Personal Information may be collected about you when we verify your identity, personal details and conduct security and/or compliance checks.
- Personal Information may also be collected when you contact us for any reason, communicate with us on our website and/or request or receive services or information.
- We may ask you for information if you complain or report any problems and/or are in dispute with us.
- Details of your visits to our Clubs and/or our website, and the resources that you access online and the facilities that you use when at Napoleons Casinos, may be recorded, including but not limited to, communication data, gaming data, transaction data and due diligence data, where this is required for our own billing, compliance, security, financial or marketing purposes or otherwise.
- To ensure a good quality of service we may monitor and record any communication that you have with us in writing, by telephone or by electric mail. You should be aware that email is not encrypted to / from The A & S Leisure Group Limited. Any information which you transmit to us is transmitted at your own risk.
By providing your Personal Information, using The A & S Leisure Group Limited premises or facilities or using the website and/or registering with us as a member, you consent to The A & S Leisure Group Limited collecting, processing and/or disclosing your personal Information as set out in this ‘Notice’ and, in the case of Members, in accordance with the Club Rules.
If you wish to qualify, vary or withdraw your consent in relation to marketing communications or in circumstances where any processing of your data is likely to cause damage or distress or such other circumstances as the law allows, then you may do so by providing us with reasonable notice in writing by email to DPA.email@example.com or by mail to The A & S Leisure Group Limited at 15 Livesey Street, Sheffield S6 2BL.
You can unsubscribe via the link included in any marketing email that we send or reply with STOP to any SMS that is sent to you.
When we use your personal information for any other purpose described in this policy, we will rely on a legal condition known as ‘legitimate interests’. It is our legitimate interest to collect and utilise your personal data to effectively manage our business and improve our services by contacting you about our events and products.
PERFORMANCE OF A CONTRACT
Certain data collections, processing and sharing of Personal Information is necessary for The A & S Leisure Group Limited to provide you with services and for the purposes of ensuring compliance with applicable laws and regulations. If you qualify, vary or withdraw your consent to the collection, processing and/or sharing of such necessary information, in many case The A & S Leisure Group Limited will be unable to provide you with services and/or your membership may be terminated.
CLOSED CIRCUIT TELEVISION (CCTV)
CCTV is used throughout all Casino premises and surrounding area for maintaining the security of the premises and for preventing and investigating crime, cheating and regulatory breaches. It may also be used to monitor staff when carrying out work duties. The Personal Information collected and processed about you may therefore include visual images, personal appearance and behaviour.
NON-MEMBER, VISITOR MANAGEMENT SYSTEMS
The information you supply via our non-member visitor management system form will be entered into a digital filing system and will only be accessed by authorised persons of The A & S Leisure Group Limited.
The information will be retained by The A & S Leisure Group Limited and will only be used for the purposes of (a) the identification of those entering our premises (b) summary information for statistical and audit purposes and (c) to ensure compliance with any regulatory requirements. By supplying such information, you consent to The A & S Leisure Group Limited storing the information for the stated purposes.
HOW YOUR PERSONAL INFORMATION WILL BE USED
We take the security of your personal Information very seriously and will only use it in accordance with this ‘Notice’ and, if applicable, the ‘Rules’. The A & S Leisure Group Limited will process your Personal information in order to allow you access and make use of our Casinos and the website, to allow you to participate in the services offered, to promote our goods and services, to administer your account, to maintain our accounts and records, to support and manage our staff, to monitor usage and levels and the quality of service we provide, to carry out all necessary enquiries and/or investigations, including but not limited to appropriate identity, credit, compliance, security and/or financial checks, to verify information provided by you or about you and to inform you from time to time about products and services that we consider may interest you and for related purposes.
Upon receiving your decision to ‘opt out’ or your ‘withdrawal of consent’, The A & S Leisure Group Limited will, as soon as reasonably practicably after receiving your request, remove your contact details from its marketing database.
If you have already provided your details to a third party, or we have so with your consent, you may have to contact the third party directly to ensure your contact details are removed from their database, as we do not control third party databases.
The A & S Leisure Group Limited will also retain such information and may analyse it in order to investigate any actual or suspected fraudulent or other criminal activity. All rights in the manner of recording your Personal Information held by The A & S Leisure Group Limited, including copyright and database rights shall remain its property.
Telephone calls relating to users may be recorded and may be actively monitored for the purposes of compliance, security and/or customer services. All users hereby consent to such monitoring.
WHERE YOUR PERSONAL INFORMATION MAY BE STORED
The Personal Information we collect from you will not be stored outside the European Economic Area (‘EEA’). We will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this ‘Notice’.
DISCLOSURE OF INFORMATION
Where necessary or required, we may share your personal Information with;
- Credit reference agencies
- Authorised service providers
- The Gambling Commission or other regulatory/governmental authorities
- Complaint adjudicators / alternative resolution bodies
- Law enforcement or other businesses for the purpose of prevention or detection of crime, apprehension or prosecution of offenders
- Other Casinos for the purpose of credit risk reduction, prevention or detection of crime and/or apprehension or prosecution of offenders
- Any affiliate or related company or any subsidiary or parent undertaking as defined by section 1162 of the UK Companies Act 2006
- In the event that The A & S Leisure Group Limited sells or buys any business or assets, the prospective buyer or seller, of such business or assets.
In the event that The A & S Leisure Group Limited or substantially all of its assets are acquired by a third party, Personal Information held by The A & S Leisure Group Limited may be one of those transferred assets.
Your Personal Information may also be disclosed or shared in order to comply with any legal or regulatory obligation (including a statutory duty or court order of any court of competent jurisdiction), in order to enforce or apply our ‘Rules’ and/or any other agreement or obligation owed to us, and/or in order to protect the rights, property and/or safety and security of The A & S Leisure Group Limited, our members, guests, users or others.
You agree not to hold The A & S Leisure Group Limited liable for information released to third parties or used by The A & S Leisure Group Limited in accordance with this ‘Notice’ and, where applicable, the ‘Rules’.
ACCESS TO YOUR INFORMATION
You may at any time request a copy of your Personal Information held by The A & S Leisure Group Limited in accordance with subject access rules in the General Data Protection Regulations (GDPR).
The GDPR gives you the right to access information held about you, under the ‘Right of Access’, Article 15, subject to certain statutory exceptions and limitations. In compliance with the GDPR, we will provide the information requested to which you are entitled promptly and no later than 30 calendar days from receipt of the request.
However, the period of compliance may be extended by a further two months. This is in cases where the requests are complex or multiple.
In such an instance, you will be informed within one month of the receipt of the request and an explanation as to why the extension is necessary.
Any access request is free, although in some cases a reasonable fee may be charged. This is when a request unfounded or if it is made excessively or repetitively.
A fee may be charged when more copies are required for the same information.
The fee will be based purely on the administrative cost associated with providing the information.
The Right to erasure, to withdraw consent, to rectification and the Right to lodge a complaint in accordance with your freedoms and rights, shall be processed I accordance with your rights unless there are legal grounds/exceptions relied upon as granted to the United Kingdom under GDPR derogations. These rights may be exercised at any time by contacting the Data Protection Officer (DPO) in writing by email to DPA.firstname.lastname@example.org or by mail, for the attention of the DPO to The A & S Leisure Group Limited address.
CHANGES TO THIS NOTICE
The A & S Leisure Group Limited reserves the right to update, change or supplement this ‘Notice’ at any time including altering the types of Personal Information that may be collected, processed or shared and/or the purposes for which The A & S Leisure Group Limited may do so. In the event that The A & S Leisure Group Limited considers it appropriate to make any such change, you will be informed of those changes by The A & S Leisure Group Limited updates to the ‘Notice’ which will be posted on our website and within internal literature made available to you on entry to and within The A & S Leisure Group Limited notices and leaflets.
Your continued use of the website and/or membership will constitute acceptance of those changes.
Questions, complaints, comments and requests regarding this ‘Notice’ are welcomed and should be made;
Via the corporate website; www.napoleons-casinos.co.uk
By post to;
The Data Protection Officer (DPO), The A & S Leisure Group Limited, 15 Livesey Street, Sheffield, S6 2BL.
By email to;
The Data Protection Officer (DPO) at DPA.email@example.com
To further query your rights regarding your personal information, to lodge a complaint, raise a concern about how your complaint has been handled and or appeal against any decision made following your complaint, in accordance with your rights, you may contact the supervisory authority directly. The supervisory authority is the Information Commissioners Office (ICO); http://ico.org.uk/
GOVERNING LAW AND JURISDICTION
This ‘Notice’ and any dispute arising out of or in connection with it shall be governed by and construed in accordance with English law. You agree that irrevocably submit to the jurisdiction of the Courts of England and Wales in respect of any such dispute. You agree that you may not bring proceedings against The A & S Leisure Group Limited in any jurisdiction other than the England and Wales.
The A & S Leisure Group Limited may bring proceedings against you in the Courts of England and Wales and/or any other court with jurisdiction. To the extent permitted by law, The A & S Leisure Group Limited may take concurrent proceedings in any number of jurisdictions.
SLAVERY AND HUMAN TRAFFICKING STATEMENT
The A&S Leisure Group Limited and Sheffield Sports Stadium Limited recognise that modern slavery can have a significant adverse impact on individuals, families and communities across the world. We are committed to improving our practices to prevent any incident of slavery and human trafficking in our business or supply chains.
The A&S Leisure Group Limited and Sheffield Sports Stadium Limited are a provider of gambling and food and beverage services in the leisure sector. We operate solely within the UK and a substantial percentage of the revenue we receive is derived from gambling activities and does not involve a supply chain.
All of our branches are owned and operated by the company directly thus ensuring that all employees who work on a temporary, fixed term or permanent basis are subject to a right to work check in accordance with UK legislation.
Where the services of an employment agency are used we will only use reputable agencies.
We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. We expect all of our suppliers, contractors and business partners working with us to comply with our values and policies. We will implement a Supplier Code of Conduct and this will require all current and future suppliers, contractors and business partners to confirm in writing their compliance with the Modern Slavery Act 2015.
Due diligence processes
As part of our ongoing strategy to identify and mitigate risk we have systems in place to:
- Ensure a controlled and monitored work environment within our licensed premises;
- Build (where practicable) long standing relationship with our suppliers and partners, and in doing so we make clear that by associating with us we expect high levels of ethical and professional behaviour;
- Work with (where practicable) a UK company or branch as we have an expectation that these entities take a similarly strong stance against combatting slavery and human trafficking;
- Deal with any issues which arise and to deal with such issues as appropriate; and
- Encourage the reporting of concerns and we protect whistle blowers in accordance with our whistle blowing policy
To ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we are aiming to provide training to our key members of staff to ensure a high level of understanding within our organisation.
This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 for the financial year ending 2 October 2016.
GENDER PAY GAP REPORT
Pay quartiles by gender: